Anytime I have to replace a device I find it incredibly frustrating. It certainly seems like technology is regressing. I’ve had the same phone since 2016 because nothing I’ve looked at has enough of it has to replace it and doesn’t offer anything better to make up for those deficiencies. My mouse recently developed an issue that had me looking at potential replacements and again almost nothing currently available matches it or was even close. I found two that were potentially not a downgrade and one of those had awful reviews. Instead I’m just buying the part to fix it and hopefully I’ll be able to keep limping it along for the foreseeable future. Same goes for my car. Nothing new that I’ve seen appeals to me. They’re all loaded down with infotainment bullshit that’s just a pain in the ass to deal with. Those were just 3 off the top of my head. At least with software you can usually find something open source that does what you want, but if it has to be manufactured by someone else you can forget about it.
Tech =/= megacorps
That’s like saying food doesn’t make the world better where you mean food industry megacorps producing hunger & poverty.
God, same. I’m to the point where I don’t even want a phone at all anymore. I’m so tired of just… everything.
“In some parts of the city, you can’t even park your car anymore without downloading an app.”
Omg, this. I left my phone at home by accident and quickly found out that I could not pay a meter on the area I went to … You had to download an app to pay or use you phone to register a phone number and manually enter a plate and credit card.
No phone…meant no parking.
Good luck too if your phone happens to run out of battery.
I work in a coffee shop; I already feel sufficiently dehumanized by the amount of people who answer my “how are you today?” with “cappuccino to-go”. I would hate to work in a café where you order via your phone.
Not everyone wants to socially interact. That’s something to respect.
I tend to prioritize not-human services, as social interaction exhaust me.
When I used to work with customers I really didn’t like when people starting talking about unnecessary staff. The less I had to interact the better for me.
I disagree about such a generalization.
There are very few instances where people decide to be dumb and use technology for it but in general my life is much better thanks to technology.
My job exists due to technology, the Internet allows me to work from home, a washing machine washes my clothes, I can order food in the middle of a meeting and have it delivered on my lunch pause, I can speak to my family half a world away everyday, with video, for free, I can have the answer to any question in seconds from my a tiny device in my pocket, my car brakes automatically if I’m distracted (and heats up before I sit down in the morning)… you get the deal.
I hear you, but the writer isn’t concerned with “can”: If you replaced “can have the answer to any question in seconds from my a tiny device in my pocket” with “must” then you can see their dissatisfaction.
if I went to a restaurant and was told that I had to install and use their app to order their food, I would fucking leave. If it was the only restaurant left in town then I’d have much less choice in the matter. The insidious nature of technology is that it changes “can” with “must”.
if I went to a restaurant and was told that I had to install and use their app to order their food, I would fucking leave. If it was the only restaurant left in town then I’d have much less choice in the matter. The insidious nature of technology is that it changes “can” with “must”.
That’s not really the fault of technology though, that’s the fault of how companies are implementing technology through their policies and procedures.
Companies can have stupid, arbitrary rules and requirements and policies and do stupid or harmful actions regardless of technology or not.
I don’t think it’s fair to blame tech for company policies.
I agree, and good for you for leaving the restaurant. You could open a competing restaurant that doesn’t use apps and let people vote with their wallets. It’s not the nature of technology, its the decision of some people who are bad at knowing their customers. I don’t “have to” wash my clothes in the washing machine, but you bet I won’t even think about doing it manually. Forcing the use of an app is like only offering a vegan selection. If your customer didn’t ask for it you are going to have a bad time. If you are the only place in town is a monopoly problem, and a different discussion.
Having to use an app to order food might be slightly annoying, but it beats working 12h a day in the field to feed my familiy. It’s the firstest of first world problems.
In fantasy land you can open a competing restaurant. Back here on earth not only is that not an option for 99% of the population, most people are stuck with the couple choices they have in town and when tech comes in and forces the enshitificstion of services in order to pump stock price you’re stuck just eating this shit forever. That’s the problem. You seem to believe in “the invisible hand of the free market” when that simply doesn’t exist. Consumers aren’t rational. Investors aren’t rational. And the market is anything but free. Big tech is working really hard to make sure they have a stranglehold on every industry to make it worse and trap people into using their platforms.
most people are stuck with the couple choices they have in town and when tech comes in and forces the enshitificstion of services in order to pump stock price you’re stuck just eating this shit forever.
Is that the fault of the technology, though, or is that the fault of the companies?
Companies can have stupid, arbitrary rules and requirements and policies and do stupid or harmful actions regardless of technology or not.
I don’t think it’s fair to blame tech for company policies.
I prefer the saying “technology is a tool and a tool can be used for good or evil” or something like that
You can use a hammer to hammer nails or to injure someone
Technology can make the world better if its in the right hands for example open source hardware & software
You could say the same thing about splitting atoms.
That’s also technology. Used for good and evil.
Yep, I also been growing older and I have nostalgia for old times. But I’m well aware that grass is only greener on my memory, as it has always been.
Yes and no. It’s objectively true that things like streaming services, food delivery, and online communications got worse not better over time. It’s not true for all things but there are definitely things that simply got worse for profit
That’s not tech. That’s company policies.
Streaming services, as a tech has evolved and it’s a better technology that it was before. New encoding formats allow for transfer of more data over less bandwidth for instance.
Online communications, as in forums as such, as also evolved with new and better ways of posting, and better security (I remember when websites just stored your password in plain text).
What people complain about are mostly company policies, not technology. Netflix charging more for less content, or Reddit banning third party apps are not tech. Those things are not developed. They are just a company decision.
And company decisions are as bad as always. People also got screw by companies in the 90s. People who just notice more now is because now they are older.
Technology absolutely helps advance science and helps the disabled, It’s greedy fucks that destroyed good tech
Yeah I think blanket statements either way are misguided. Some tech does help the disabled, other tech makes their lives much more difficult. It’s like any other tool, when it’s used at scale by something aiming for optimizing profit it will have terrible side effects
sure, some tech makes life more difficult, but it’d be weird to require it’s use, so you’re either going to go through a bad government structure (different problem) or choose to use bad products for some reason.
I guess the secret third answer is working somewhere that requires you to use shitty tech, but like, same problem as no 1.
I find the bigger problem to be implementation and support, shit like QR codes and phone based payment taking over things like paper, and card based payment, that’s objectively worse. Though both QR codes and phone based payment are in isolation, explicitly good and beneficial things.
Yeah, forcing any tech to use a service is terrible and short sided
almost always makes the whole thing substantially worse. I’ve yet to see a case where it helps.
Author is one step away from the realization that Capitalism is the culprit, and technology is just the vector.
So many are…
I had an Amazon bot lie to me. I told it some item didn’t show up and I wanted a replacement. It said it would send one and it would show up in my orders. It never did. So I requested a refund later. So tedious.
You see, it actually did still save you time from finding a local shop that sells it and interacting with your neighbor
Yeah my neighbors suck
